End User Computing and End User Development: Exploring Definitions for the 21st Century

As end user computing continues to impact on businesses around the world, students in the fields of business and management need to be aware of how EUC and EUD impact on their future careers. This paper examines the plethora of definitions from the last 25 years of literature from a student and academic perspective and looks at how students have made attempts towards the development of clearer definitions for the future.

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Assuming end-user development (EUD) is here to stay, we must begin to consider the economic, organizational and societal factors which would impact its adoption and use. Such studies have so far focused on the wider issues of IT adoption and users controlling information processing power (end-user computing), whilst EUD research has focused on the cognitive and technology aspects of programming by non-specialists. In this chapter we describe the start of a research programme addressing this gap. We present our findings from a pilot survey of researchers, practitioners and end-users conducted over several months in Spring/Summer 2003. The survey analysed two group discussions and 38 questionnaire returns to elicit organisational perceptions and views on End User Development, and to help formulate further research directions in the area, including an outline strategy for managing the integration of EUD. Key words. organizational factors, EUD acceptance, survey of EUD perceptions

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Communications of the …

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CHI '03 extended abstracts on Human factors in computer systems - CHI '03

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The number of computer users keeps growing as a result of the wide spread of information and communication technology in everyday work and life. Computer systems functionality and presentation need to cater to a growing variety of use situations and interests. With that, end users are evolving from being passive software consumers to acquiring a more active role as developers and producers. This evolution is triggered by several factors, including: (1) the deployment of innovative technologies and designs like Web 2.0 technologies and serviceoriented architectures that support people to not only use software, but also create it; and (2) the increasing importance of a global infrastructure, particularly the mutual dependencies between computer-based tools, work practices, domain competencies and organizations. These developments require a differentiation of roles beyond the conventional user-designer dichotomy. End-user development (EUD) refers to methods, techniques, and tools that .

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Proceedings Eighth IEEE International Workshop on Software Technology and Engineering Practice incorporating Computer Aided Software Engineering

End user computing (EUC) is an activity that is attracting increasing interest from information systems (IS) researchers and business organisations, ‘The vast increase over recent years of the use of IT as part of everyday business activities, and the growing direct involvement of business users in application development, clearly has implications for modern organisations. ‘We discuss how an organisation might best approach the task of optimising the effectiveness of end user developed applications, and also of maximising the contribution that can be made by IT specialists. As part of this discussion we outline a modelling approach which is designed to enable the prediction of the impact of changes to identified success factors on the effectiveness of end user developed applications. We discuss the results of a questionnaire survey of 69 business users. We show how business users can be categorised by their levels of TT/Business/IS knowledge and expertise, and how this can be used to identify which users are best suited to taking part in end user centred development projects.

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